Privacy Policy

Introduction and Overview

Welcome to Skinsmonkey, your premier destination for 3D modeling education focused on AR/VR game development. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website at esoximen.com or use our educational services.

At Skinsmonkey, we understand that your privacy is fundamental to your trust in our platform. This comprehensive policy outlines our commitment to protecting your personal data while providing you with exceptional educational experiences in 3D modeling and AR/VR development.

Scope of This Policy

This Privacy Policy applies to all personal information collected through our website, mobile applications, email communications, and any other digital touchpoints where you interact with Skinsmonkey. It covers both registered users and visitors to our platform.

Information We Collect

We collect various types of information to provide and improve our services:

How We Use Your Information

Your information helps us deliver personalized educational experiences and maintain our platform's security and functionality. We use collected data for the following purposes:

• Providing access to our 3D modeling courses and educational content
• Tracking your learning progress and providing personalized recommendations
• Communicating important updates about your courses and account
• Improving our platform based on usage patterns and feedback
• Ensuring platform security and preventing unauthorized access
• Providing technical support and responding to inquiries
• Issuing certificates and verifying educational achievements

Data Sharing and Third Parties

We maintain strict controls over how your information is shared. We do not sell your personal data to third parties. However, we may share information in the following limited circumstances:

• With trusted service providers who help us operate our platform (payment processors, hosting services, analytics tools)
• With educational partners when you explicitly consent to share your achievements
• When required by law or to protect our legal rights
• In the event of a business transfer, merger, or acquisition

Data Storage and Security

We implement industry-standard security measures to protect your personal information. Your data is stored on secure servers with encryption both in transit and at rest. We regularly update our security protocols and conduct security audits to ensure your information remains protected.

Our data centers are located in secure facilities with 24/7 monitoring, and we maintain backup systems to ensure data availability. Access to your personal information is restricted to authorized personnel who need it to perform their job functions.

International Data Transfers

As a platform serving students globally, we may transfer your information to countries outside the UAE for processing and storage. When we do so, we ensure adequate protection through appropriate safeguards, including standard contractual clauses and adequacy decisions.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Generally, we keep:

• Account information for the duration of your active account plus 3 years
• Educational records and certifications for 7 years for verification purposes
• Technical and usage data for 2 years for analytics and improvement
• Communication records for 3 years for support and legal purposes

Your Rights and Choices

You have significant control over your personal information. The following rights are available to you as a user of our platform:

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity to protect your information.

For most account-related changes, you can update your information directly through your account settings. For more complex requests or data deletion, please contact our support team directly.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. These technologies help us understand how you use our platform and improve our services.

Types of Cookies We Use

• Essential cookies: Required for basic site functionality and security
• Performance cookies: Help us analyze site usage and improve performance
• Functional cookies: Remember your preferences and personalize your experience
• Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our platform.

Children's Privacy

Skinsmonkey is designed for users who are 16 years of age or older. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected information from a child under 16, please contact us immediately so we can take appropriate action.

For users between 16 and 18 years old, we recommend involving parents or guardians in the account creation process and encourage open communication about online learning activities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "last updated" date at the top of this policy indicates when the most recent changes were made.

Legal Basis for Processing

We process your personal information based on various legal grounds, including:

• Contractual necessity: To provide our educational services and fulfill our obligations to you
• Legitimate interests: To improve our platform, ensure security, and provide customer support
• Legal compliance: To meet regulatory requirements and legal obligations
• Consent: For marketing communications and optional features that require your explicit agreement

Complaints and Disputes

If you have concerns about how we handle your personal information, please contact us first so we can address your concerns. We take all privacy complaints seriously and will investigate and respond promptly.

If you are not satisfied with our response, you may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.